At Business Mailing we are dedicated to providing the very highest level of service and value. It is the nature of email promotion that data will become redundant through time; and whilst we list the most recent verification date for when all data was last validated for 100% authenticity, it is highly unlikely that when you purchase an email list that your message will be received by every single intended recipient.
You will note from our product pages that we state you should expect an allowance for a 20% failure rate when you send your broadcast. Failures can be caused by a number of factors, mostly due to your own system configuration or ISP rules and not due to outdated or defunct email data within our lists. We also offer a Free Managed Email Campaign service with all data orders over the value of £100 excluding vat.
Our commitment to ensuring our customers get the highest quality email data and distribution is further under pinned by our unique "Bounce Buy Back" policy!
BOUNCE BUY BACK IS UNIQUE TO THE DIRECT MARKETING INDUSTRY
Many direct marketing data providers and list brokers will never guarantee the email data they sell and as such you will be left to pay for data that was not useable. At Business Mailing you never have to pay for data that is unusable. If any data fails within the list your purchased and you believe it to be redundant/defunct then please contact our data team so your data can be revalidated by one of our data analysts. Any defunct email addresses will be credited back to you via a coupon code that you can use to purchase another product from our range. This unique feature can be used with any of our fixed price products and is valid for a period of 30 days from the date of your original purchase.
Which products can Bounce Buy Back be used to gain credits?
